Quick Take
FieldEdge does not publish a price. The company’s pricing page lists three tiers, Select, Premier, and Elite, and every one of them leads to a “Request Pricing” button. What the page does tell you is how many mobile app licenses each tier includes: 2 on Select, 4 on Premier, 6 on Elite. That is the only hard number the vendor puts in writing.
The working estimate from user reports and third-party analyses is about $100 per office seat plus $125 per technician per month, with one-time setup landing between $500 and $5,000. Run that against a real headcount and a 3-tech shop lands near $8,400 in year one. A 20-tech company runs about $41,000.
The reason a shop considers FieldEdge at all is the flat-rate price book. Roughly 25,000 to 30,000 priced repair tasks from the old Coolfront catalog, split into Good, Better, and Best, with Carrier and Bryant pricing data feeding it. That catalog is included in every tier. ServiceTitan charges about $398 a month for its equivalent, or $4,776 a year, on top of a subscription that already starts near $245 per tech.
Where the money actually goes is the tier line. Multi-option quotes and advanced service agreements sit on Premier, not Select. The catalog is free at every level. The workflow that turns a catalog into a sold upgrade is not.
Pricing at a Glance
| Line Item | Reported Cost | Published by Vendor? |
|---|---|---|
| Office user | ~$100/month | No |
| Technician user | ~$125/month | No |
| Included mobile licenses | 2 / 4 / 6 by tier | Yes |
| Setup | $500-5,000 | No |
| Training | ~$150/hour, 4-8 hours | No |
| Data migration | $150-400 | No |
| Add-on modules | $19-99 each/month | No |
| Extra mobile license | ~$25/month | No |
| Free trial | None, demo only | Yes |
Everything in the left column except the license counts is an estimate. FieldEdge quotes by phone, and third-party estimates for the same seat run anywhere from $55 to $200 per user per month depending on who you ask. The $100 plus $125 split is the figure most sources converge on, and it is the one this article uses throughout. If your quote comes in above it, your quote is the real number for your business.
How FieldEdge Charges: Seats, Not Plans
The billing model is per seat, and seats carry two different rates. Office users and field technicians are priced separately, with techs costing more because they carry the mobile app.
That structure has one consequence specific to HVAC. Summer service calls run roughly 3.5 times spring volume, so contractors hire for the cooling season and release in the fall. Every one of those seasonal hires is a billed seat.
Price the contract against July, not April
A shop running 4 techs in March and 11 in July signs an 11-seat agreement if the paperwork lands in June. That is 7 seats billed through the slow season for people who may not be on the payroll in October. Pull last July’s headcount before the sales call, quote the contract against that number, and ask in writing how seats are handled when you shrink. Mobile licenses are metered on top of the base subscription, so the answer matters twice.
Contrast that with Service Fusion, which publishes flat rates of $259, $399, and $649 per month with unlimited users. A shop that swings hard between seasons pays for its peak headcount on FieldEdge. On Service Fusion, the same shop pays $649 in July and $649 in January.
The Three Tiers: Select, Premier, Elite
FieldEdge does not publish tier pricing. It does publish what each tier includes, and the feature list is where the real cost structure shows up.
| Tier | Mobile Licenses | Quoting | Service Agreements | Dispatch | Support Channel |
|---|---|---|---|---|---|
| Select | 2 | Single option | Basic | Standard | Chat |
| Premier | 4 | Multi-option | Advanced | Advanced | Email and phone |
| Elite | 6 | Multi-option | Advanced | Advanced | Dedicated CSM |
Three rows in that table carry most of the weight for an HVAC contractor.
Multi-option quotes are a Premier feature. This is the Good/Better/Best presentation that flat-rate selling depends on. A tech who can only show one price gives the homeowner a yes-or-no decision. A tech who shows a repair, a mid-range option, and a replacement on the same screen gives them a choice, and the average ticket climbs. FieldEdge ships the 25,000-task catalog at every tier, but the single-option quoting on Select means you own the book without the selling format that justifies it.
Advanced service agreements are also Premier. Basic agreements on Select will schedule a tune-up and bill it. Advanced agreements add the renewal logic and tiered membership structure that a comfort club running several hundred members needs. If your PM contracts are a core revenue line rather than a courtesy reminder, Select is the wrong tier.
Advanced dispatching is Premier as well. Standard dispatch on Select assigns jobs. Advanced dispatch is the map view that lets a dispatcher reorder a hot afternoon as calls come in. Reviewers single out that view as the thing they would not give up. One wrote: “Dispatchers love to see where the techs are.”
Support is gated too, and this one is easy to miss before signing. Select customers reach support by chat only. Premier adds email and phone. Elite gets a dedicated customer success representative. A shop that signed on price and needs a human on the phone in July is on the wrong tier for that week.
Refrigerant Compliance Is Not in the Price
Every tier prices out the same way on this: FieldEdge tracks EPA 608 certificates, and it stops there.
The office can see which tech holds a valid certification and when it expires. What the platform does not do is log refrigerant usage, track A2L quantities for R-454B and R-32 under the AIM Act, or run the three-year record retention those rules require. Contractors doing install and recovery work keep a separate logbook.
That is a real line item, even when it is not on the FieldEdge invoice. ServiceTitan handles EPA 608 forms, technician certification expiry reminders, and A2L usage logs natively, and it is the only platform in this category that does. The premium ServiceTitan charges buys something concrete here. A shop recovering a few pounds a year can live with a paper logbook. A shop doing install work on R-454B cannot.
One-Time Costs: Setup, Training, Migration
FieldEdge charges separately for getting you live, and the line items are quoted rather than listed.
| Item | Reported Range | Notes |
|---|---|---|
| Setup | $500-5,000 | Third-party estimates vary widely; $500-2,000 is common |
| Training | $600-1,200 | ~$150/hour across 4-8 hours |
| Data migration | $150-400 | Higher with years of history and equipment records |
| Onboarding timeline | 1-5 weeks | Vendor-side estimates; 30-45 days is typical |
Contrast this against ServiceTitan, where implementation runs $5,000 to $50,000 and the rollout takes three to twelve months. FieldEdge’s onboarding is a fraction of that in both money and time, and a shop migrating from paper or a spreadsheet can be running inside a month.
Reviewer accounts on the onboarding fee disagree with each other, which is itself informative. Some describe paying nothing, some describe $800, and one reported a $1,500 onboarding charge. Treat the number as negotiable, because it plainly is. Ask for setup to be credited against the first year of subscription. It is the concession vendors make most readily, and the request costs one sentence.
Add-Ons Priced on Top
Several capabilities that HVAC shops expect to find inside the platform are sold separately, at $19 to $99 per month each.
| Add-On | What It Does | Sold How |
|---|---|---|
| Outbound call recording | Logs CSR calls for training and QA | Elite, or per module |
| MarketingEdge | Marketing automation with two-way texting | Elite, or per module |
| Proposal Pro | Presentation-grade proposal documents | Elite, or per module |
| Consumer portal | Customer-facing self-service access | Elite, or per module |
| Advanced reporting | Report builder beyond the standard set | Per module |
| Extra mobile licenses | Additional field seats | ~$25/month each |
Three of those four headline add-ons are bundled into Elite, which is the tier to price if you want the marketing and proposal tooling. FieldEdge will also add some of them to lower tiers on request, which means the effective cost of a Select or Premier subscription depends on the conversation you have. Ask which modules you need and what they add per month before you compare tiers on sticker alone.
The warehouse inventory module on Elite comes with a restriction worth reading twice: it requires QuickBooks Desktop Enterprise with Advanced Inventory. Shops running QuickBooks Online do not get it regardless of tier.
Real Year-One Costs
Built from the reported per-seat rates, with one-time costs added. All figures are estimates.
| Team Size | Seats (Office + Tech) | Subscription/Year | One-Time | Year One |
|---|---|---|---|---|
| 3 techs | 1 + 3 | $5,700 | $1,250-6,600 | $6,950-12,300 |
| 5 techs | 1 + 5 | $8,700 | $1,250-6,600 | $9,950-15,300 |
| 10 techs | 2 + 10 | $17,400 | $2,000-7,000 | $19,400-24,400 |
| 20 techs | 3 + 20 | $33,600 | $3,000-8,000 | $36,600-41,600 |
Add-ons sit on top of every row. A shop running two marketing modules and three extra mobile licenses adds roughly $1,400 a year to the 10-tech line.
3 Techs
A 3-tech shop with one office seat pays about $475 a month before onboarding. Year one lands near $8,400 at the midpoint, and independent estimates for the same shop range from $6,950 to $9,300. That is roughly a third of what ServiceTitan costs at the same headcount, and it buys the deeper price book, which is the trade most small HVAC shops are actually making.
5 Techs
Roughly $725 a month in subscription, or about $12,000 all-in for year one. Five techs is where the flat-rate workflow starts paying for itself. If the catalog lifts the average repair ticket by even $40 and each tech sells two repairs a day, the subscription is covered before the second week of the month. If your techs bill time and materials and have no intention of changing, the math does not work at any tier.
10 Techs
About $1,450 a month, near $21,000 for year one. At this size FieldEdge competes directly with Housecall Pro at $149 a month and Jobber at $119. Both are far cheaper per seat. Neither ships a 25,000-task price book: Housecall Pro rents one from Profit Rhino at about $149 a month, and Jobber has none. The comparison is not FieldEdge versus a cheaper platform. It is FieldEdge versus a cheaper platform plus whatever you pay to fix the gap.
20 Techs
Around $2,800 a month and $41,000 in year one. At 20 techs the per-seat model is doing real damage, and ServiceTitan becomes a genuine alternative on capability even at three to four times the price. Shops at this scale often split the difference by buying FieldEdge for the price book and QuickBooks workflow, then accepting that refrigerant compliance lives in a separate process.
FieldEdge vs the Field on Price
| FieldEdge | ServiceTitan | Housecall Pro | Jobber | Service Fusion | |
|---|---|---|---|---|---|
| Pricing published | No | No | Yes | Yes | Yes |
| Billing unit | Per office + per tech | Per tech | Per plan | Per plan | Per plan, unlimited users |
| Entry cost | ~$100 office + $125/tech | ~$245-500/tech | $59-299/plan | $39-199/plan | $259-649/plan |
| 3-tech year one | ~$8,400 | $18,500-29,200 | ~$3,588 + book | ~$2,388 | ~$3,108 |
| Flat-rate price book | Included | $398/mo extra | $149/mo extra | None | None |
| Task library | ~25,000-30,000 | 5,000+ | ~8,500 (Profit Rhino) | None | None |
| Setup fee | $500-5,000 | $5,000-50,000 | None reported | None reported | None reported |
| Serial-level equipment | Yes | Yes | Address-level only | No | No |
| Native refrigerant logs | Certificates only | Yes | No | No | No |
| Free trial | None | None | 14 days | 14 days | None reported |
The pattern is straightforward. FieldEdge is the most expensive platform that still publishes nothing, and it sits between the budget generalists and the enterprise tier. It is roughly 40 to 60 percent cheaper than ServiceTitan at equivalent headcount, and roughly twice the cost of Housecall Pro or Jobber before you add a price book.
The full HVAC software pricing comparison covers the tiers in more detail. For the feature side, the FieldEdge review goes deep on what the platform does well, and FieldEdge vs ServiceTitan handles the head-to-head.
Contract Terms: The 60-Day Window
FieldEdge runs on annual agreements. That much is consistent across user reports. The exit language is the part that deserves attention before signing, because reviewers describe a pattern rather than a one-off.
| Term | Reported Detail |
|---|---|
| Initial term | 12 months standard; some reviewers describe 2-year commitments |
| Auto-renewal | Yes, successive 12-month periods |
| Cancellation notice | Reported at 60 days before expiry in third-party analyses of the agreement |
| Early termination | Reported at the full remaining term, with no pro-rata relief |
| Free trial | None, sales demo only |
| Price at renewal | One reviewer reported a nearly 25 percent increase in a single year |
The 60-day notice window is the clause to circle. Auto-renewal with a two-month notice requirement means the deadline falls in a month most owners are not thinking about software. Put the renewal date and the notice deadline in your calendar the week you sign, not the week the invoice arrives.
The renewal increase is the second item. One Capterra reviewer, a two-year customer, wrote: “The pricing has increased by almost 25% this year alone.” That account is from 2021 and may not reflect current practice, but the mechanism behind it is common across per-seat vendors, and the fix is simple. Ask for an annual increase cap in writing. A single sentence capping renewal at 5 percent protects more money over a three-year relationship than any discount on the first invoice.
Two more clauses worth pinning down. Payment processing rates get quoted and then billed differently; one reviewer described being promised 2.7 percent and charged 3.4 percent. And the early termination formula should be in the contract text, not described on a call. If the vendor will not put your own data export in writing, that tells you how the relationship ends.
On cost, the consistent complaint across 312 reviews is the seat price itself. One verified reviewer put it flatly: “It is VERY expensive per month per user.” FieldEdge scores 4.2 out of 5 on Capterra, with Value for Money at 3.9, the lowest of its four sub-scores. Users rate the product. They rate the price less well.
How to Negotiate
FieldEdge quotes are opening offers. Six items to push on, roughly in order of how often they move.
- Get the tier and seat count in writing before anything else. Select, Premier, or Elite changes the feature set more than the price does. Confirm which tier carries multi-option quotes and advanced service agreements, because those are the two that matter for HVAC.
- Quote the contract against your July headcount. Seasonal seat additions are not prorated mid-term on most per-seat contracts. Signing at spring staffing and adding seats in June is how a $700 monthly bill becomes $1,100.
- Ask for setup to be credited against the subscription. The onboarding fee is the easiest concession to win. Reviewer accounts of what people paid range from zero to $1,500, which tells you it is negotiable.
- Cap the annual renewal increase. Ask for a percentage in the agreement. Any cap beats no cap over a three-year term.
- Pin the renewal date and the notice window. Reported at 60 days. Ask for a renewal reminder in writing, and ask what happens if you miss the window.
- Confirm the payment processing rate in writing, with the fee schedule attached. A quoted rate and a billed rate are two different numbers in more than one reviewer account.
One caution on the add-on list. If you need MarketingEdge or Proposal Pro, price Elite rather than Select plus modules. On request, FieldEdge will add individual modules to a lower tier, and the per-module rate at $19 to $99 each is how a $475 monthly contract quietly becomes $650.
How I Evaluated
This pricing guide draws on four sources, and every figure traces back to one of them.
- FieldEdge vendor documentation: The public pricing page checked in September 2026, which lists Select, Premier, and Elite with included mobile license counts of 2, 4, and 6. No dollar figures are published anywhere on the site, so every rate in this article is flagged as an estimate.
- Verified Capterra reviews: All 312 FieldEdge reviews read for pricing mentions, cost complaints, onboarding fees, renewal increases, and value ratings. Quoted reviewers are verified. Where a quote is dated, the date is given.
- Third-party pricing analyses: Multiple 2026 cost breakdowns cross-referenced. Estimates for the same seat diverge more for FieldEdge than for any other vendor in this category, ranging from $55 to $200 per user per month. The $100 plus $125 split used here is the most commonly reported structure.
- Competitor cross-reference: ServiceTitan, Housecall Pro, Jobber, Service Fusion, and Workiz pricing verified against vendor pages and the FieldEdge vs Jobber and FieldEdge vs ServiceTitan comparisons. Market context from IBISWorld: about 114,000 US heating and air-conditioning contractors generating roughly $133.7 billion a year.
No quote-gated vendor provided pricing for this article, and FieldEdge did not review it before publication. If your quote differs from these ranges, yours is the more accurate number for your business.
Bottom Line
Under 5 techs: FieldEdge is a stretch. Near $8,400 for a 3-tech shop in year one, against roughly $3,600 for Housecall Pro plus a rented price book, means the Coolfront catalog has to earn about $5,000 a year. It can, if your techs quote flat rate on every repair call and hold the price. If they do not, buy the cheaper platform and work on the pricing habit first.
5 to 15 techs, QuickBooks shop: This is the sweet spot, and the tier question decides the rest. Buy Premier, not Select. Multi-option quotes and advanced service agreements are the two features that turn the price book into revenue, and both sit one tier up. The setup fee and the renewal cap are the two things to negotiate.
15 techs and up: The per-seat math gets heavy, and refrigerant compliance is still not covered. Price ServiceTitan alongside FieldEdge even if you expect to stay. Shops at this scale with heavy install and recovery work often find the ServiceTitan premium cheaper than running a parallel compliance process.
Anyone signing: FieldEdge bundles the deepest price book in the category and charges nothing extra for it. That is a real advantage over ServiceTitan’s $398-a-month Pricebook Pro, and it is the reason most shops take the call. Just go in knowing that the catalog is free and the selling workflow is not, that support channels are gated by tier, and that the 60-day renewal window is the deadline most likely to cost you a year.
FAQ
Q: How much does FieldEdge cost per month?
FieldEdge publishes no rates. The most commonly reported structure is about $100 per office user plus $125 per technician per month, which is $475 a month for a 3-tech shop with one office seat and $1,450 for a 10-tech operation with two office seats. Add-on modules list at $19 to $99 each, extra mobile licenses run about $25, and setup is a one-time $500 to $5,000. Third-party estimates for the same seats range widely, from $55 to $200 per user, so treat any figure as a budget starting point.
Q: What do the Select, Premier, and Elite tiers include?
Only the mobile license counts are published: 2 on Select, 4 on Premier, 6 on Elite. The functional split matters more. Select covers single-option quotes, basic service agreements, and chat-only support. Premier adds multi-option quoting, advanced service agreements, advanced dispatching, and phone support. Elite adds unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two-way texting, a consumer portal, and a dedicated customer success representative. The flat-rate price book and QuickBooks integration are in all three.
Q: Is the flat-rate price book extra?
No, and that is the strongest point in FieldEdge’s favor. FieldEdge Flat Rate, built from the old Coolfront catalog, carries roughly 25,000 to 30,000 priced repair tasks with Good/Better/Best tiering and Carrier and Bryant pricing data, and it is included at every tier. ServiceTitan sells the equivalent as Pricebook Pro at around $398 per month, or $4,776 a year. Housecall Pro relies on Profit Rhino at about $149 a month. What FieldEdge does gate is the multi-option quoting workflow, which starts at Premier.
Q: Does FieldEdge handle refrigerant compliance?
Only partly. It tracks EPA 608 certificates, so the office can see which technicians hold valid certifications and when they lapse. It does not log refrigerant usage, track A2L quantities for R-454B or R-32, or provide the three-year record retention the AIM Act requires. Shops doing install and recovery work keep a separate logbook, or move to ServiceTitan, which handles all of it natively.